AMT Services Group
Your Satisfaction Is Our Priority
Built On Trust
Your Trusted Partner
At AMT Services Group we pride ourselves on being a leading provider of property and facilities service solutions across the North West and surrounding areas. Founded with a commitment to quality, reliability, and customer satisfaction, we deliver a comprehensive range of services tailored to the unique needs of every client. With years of industry expertise and a customer first approach, we have become a trusted partner for businesses, property owners, and organisations looking for efficient, compliant, and cost effective solutions.
Our Vision
To be the premier choice for property and facilities management, known for our dedication to excellence, innovation, and client satisfaction.
Our Mission
We aim to provide seamless, high quality services that ensure the safety, functionality, and aesthetic appeal of every property we manage. By combining skilled professionals, cutting edge technology, and sustainable practices, we strive to exceed expectations in everything we do.
Powering Progress
The Engines Of AMT
Facilities Services
End to end facilities services delivering reliable, efficient and data driven solutions, tailored to keep your operations running smoothly.
Compliance
Stay audit ready with expert compliance tracking, reporting and support ensuring your business meets every regulation without the headache.
Fire & Security
Protect what matters with integrated passive fire, fire doors and security solutions, designed for full coverage and total peace of mind.
Grounds & Waste
Maintain clean, safe environments with professional groundskeeping and sustainable waste management tailored to your specific needs.
Projects
From planning to completion, we deliver efficient, expertly managed projects that minimise downtime and maximise long term value.
Property Services
We acquire, refurbish and maintain properties in house, leveraging our divisions to maximise value, efficiency and long term investment.
Your Satisfaction Is Our Priority
Built on stats. Ran with precision.
At AMT Services Group, we are committed to delivering exceptional results. Our 2024 Key Performance Indicators (KPIs) reflect our dedication to operational excellence and customer satisfaction. Here, we present a detailed overview of our top four KPIs: First Fix Rate, On Time Performance, Customer Satisfaction, and Resolution Time.
94%
Our First Fix Rate, a measure of successfully completing tasks on the first visit, stood at an impressive 94% in 2024 over 10,000+ reactive call outs. This achievement underscores our commitment to efficiency, minimising disruption for clients while maximising operational productivity.
96%
Punctuality is a cornerstone of our service promise. In 2024, AMT Services Group achieved an On Time Performance rate of 96% over 10,000+ call outs, demonstrating our ability to meet agreed schedules and deadlines. This metric reflects our streamlined logistics and advanced planning capabilities.
1 Day
Fast and effective problem solving defines our approach. In 2024, our average Resolution Time was reduced to 1 day, highlighting our focus on delivering swift outcomes. With a robust support system and trained personnel, we ensure that challenges are addressed promptly to maintain client satisfaction.
Expert Led, Customer First & committed to doing things the right way
Built On Trust
Customer Approach
Our team consists of highly trained professionals, including engineers, tradespeople, and compliance specialists, all dedicated to delivering exceptional results.
Sustainability Focused
From waste management to energy efficient solutions, we incorporate sustainable practices into our services, helping you reduce your environmental footprint.
Skilled Expertise
Every client is unique, and so are our solutions. We tailor our services to meet your specific requirements, delivering personalised care and support.
Introducing our newly formed division - AMT Property Services
We buy houses to refurbish and rent out
See what our clients have to say - no filter, just facts
In Their Words
“The team responded quickly and resolved my plumbing issue within hours. Professional, efficient, and reliable, exactly what you need in a crisis. Highly recommend their services!”
Home Emergency Insurance
“Exceptional service every time. Their rapid response and expertise in reactive maintenance keep our properties running smoothly. A trusted partner for all our facility management needs.”
Property Director
“They fixed my heating system the same day I called. The engineer was knowledgeable and courteous. I wouldn’t hesitate to use them again. I have taken their details for future issues”
Home Emergency Insurance
“Reliable and consistent! They handle emergencies with professionalism and minimal disruption to our sites. We count on them for all our maintenance challenges across multiple sites.”
Head of Facilities Management