AMT Services Group

Your Satisfaction Is Our Priority

At AMT Services Group, we pride ourselves on being a leading provider of property and facilities management solutions across the UK. Founded with a commitment to quality, reliability, and customer satisfaction, we deliver a comprehensive range of services tailored to the unique needs of every client. With years of industry expertise and a customer first approach, we have become a trusted partner for businesses, property owners, and organisations looking for efficient, compliant, and cost effective solutions.

Our Vision

To be the premier choice for property and facilities management, known for our dedication to excellence, innovation, and client satisfaction.

Our Mission

We aim to provide seamless, high quality services that ensure the safety, functionality, and aesthetic appeal of every property we manage. By combining skilled professionals, cutting edge technology, and sustainable practices, we strive to exceed expectations in everything we do.

AMT Facilities Services

We specialise in responsive and efficient reactive maintenance solutions, ensuring minimal disruption to your operations. Our expert teams are available 24/7 to tackle urgent repairs and unforeseen issues, keeping your property in peak condition.

Get more details →

AMT Compliance Services

We ensure your property remains safe, compliant, and fully operational with our tailored PPM services. We take the stress out of legal and regulatory compliance, allowing you to focus on your core business.

Get more details →

AMT Fire & Security Services

We provide a full suite of services to safeguard your property, people, and assets. Our commitment to compliance and innovation ensures we meet the highest standards of safety and security.

Get more details →

AMT Grounds & Waste Services

We ensure that your outdoor spaces and waste management needs are expertly handled, leaving your property clean and compliant. From civil works to landscaping, We deliver professionalism and sustainability.

Get more details →

Customer Centric Approach

Every client is unique, and so are our solutions. We tailor our services to meet your specific requirements, delivering personalised care and support.

Skilled Expertise

Our team consists of highly trained professionals, including engineers, tradespeople, and compliance specialists, all dedicated to delivering exceptional results.

Sustainability Focus

From waste management to energy-efficient solutions, we incorporate sustainable practices into our services, helping you reduce your environmental footprint.

Your Satisfaction Is Our Priority

Customer Feedback

“The team responded quickly and resolved my plumbing issue within hours. Professional, efficient, and reliable, exactly what you need in a crisis. Highly recommend their services!”

Homeowner - Insurance

“Exceptional service every time. Their rapid response and expertise in reactive maintenance keep our properties running smoothly. A trusted partner for all our facility management needs.”

Property Director

“Fantastic service! They fixed my heating system the same day I called. The engineer was knowledgeable and courteous. I wouldn’t hesitate to use them again. I have taken their details for future issues”

Homeowner - Insurance

“Reliable and consistent! They handle emergencies with professionalism and minimal disruption to our sites. We count on them for all our maintenance challenges across multiple sites.”

Head Of FM

2023 KPI Performance Highlights – AMT Services Group

At AMT Services Group, we are committed to delivering exceptional results. Our 2023 Key Performance Indicators (KPIs) reflect our dedication to operational excellence and customer satisfaction. Here, we present a detailed overview of our top four KPIs: First Fix Rate, On Time Performance, Customer Satisfaction, and Resolution Time.

89%

Our First Fix Rate, a measure of successfully completing tasks on the first visit, stood at an impressive 89% in 2023 over 20,000+ reactive call outs. This achievement underscores our commitment to efficiency, minimising disruption for clients while maximising operational productivity.

91%

Punctuality is a cornerstone of our service promise. In 2023, AMT Services Group achieved an On Time Performance rate of 91% over 20,000+ call outs, demonstrating our ability to meet agreed schedules and deadlines. This metric reflects our streamlined logistics and advanced planning capabilities,

99%

Customer satisfaction remains at the heart of everything we do. Throughout 2023, our Customer Satisfaction Score reached 99%, reflecting positive client feedback and repeat business. By prioritising communication, service quality, and issue resolution, AMT Services Group continues to foster long term relationships with our valued customers.

1 Day

Fast and effective problem solving defines our approach. In 2023, our average Resolution Time was reduced to 1 day, highlighting our focus on delivering swift outcomes. With a robust support system and trained personnel, we ensure that challenges are addressed promptly to maintain client satisfaction.